Merchandise Displayer Career

Merchandise Displayer CareerMerchandise displayers, sometimes known as visual mer­chandisers, design and install displays of clothing, acces­sories, furniture, and other products to attract customers. They set up these displays in windows and showcases and on the sales floors of retail stores. Display workers who specialize in dressing mannequins are known as model dressers. Those who specialize in installing displays in store windows are known as window dressers or win­dow trimmers. These workers use their artistic flair and imagination to create excitement and customer interest in the store. They also work with other types of merchan­dising to develop exciting images, product campaigns, and shopping concepts. There are approximately 86,000 merchandise displayers and window trimmers employed in the United States.

Merchandise Displayer Career History

Eye-catching displays of merchandise attract customers and encourage them to buy. This form of advertising has been used throughout history. Farmers in the past who displayed their produce at markets were careful to place their largest, most tempting fruits and vegetables at the top of the baskets. Peddlers opened their bags and cases and arranged their wares in attractive patterns. Store owners decorated their windows with collections of articles they hoped to sell. Their business success often was a matter of chance, however, and depended heavily on their own persuasiveness and sales ability.

As glass windows became less expensive, storefronts were able to accommodate larger window frames. This exposed more of the store to passersby, and stores soon found that decorative window displays were effective in attracting customers. Today, a customer may see nearly the entire store and the displays of the products it sells just by looking in the front window.

The advent of self-service stores has minimized the importance of the salesperson’s personal touch. The mer­chandise now has to sell itself. Displays have become an important inducement for customers to buy. Advertising will bring people into stores, but an appealing product display can make the difference between a customer who merely browses and one who buys.

Merchandise displayers are needed year-round, but during the Christmas season they often execute their most elaborate work. Small retail stores generally depend on the owner or manager to create the merchandise displays, or they may hire a freelance window dresser on a part-time basis. Large retail operations, such as depart­ment stores, retain a permanent staff of display and visual merchandising specialists. Competition among these stores is intense, and their success depends on cap­turing a significant portion of the market. Therefore, they allocate a large share of their publicity budget to creating unique, captivating displays.

Merchandise Displayer Job Description

Using their imagination and creative ability, as well as their knowledge of color harmony, composition, and other fundamentals of art and interior design, mer­chandise displayers in retail establishments create an idea for a setting designed to show off merchandise and attract customers’ attention. Often the display is planned around a theme or concept. After the display manager approves the design or idea, the display work­ers create the display. They install background settings, such as carpeting, wallpaper, and lighting, gather props and other accessories, arrange mannequins and mer­chandise, and place price tags and descriptive signs where they are needed.

Displayers may be assisted in some of these tasks by carpenters, painters, or store maintenance workers. Dis­players may use merchandise from various departments of the store or props from previous displays. Sometimes they borrow special items that their business doesn’t carry from other stores; for example, toys or sports equipment. The displays are dismantled and new ones installed every few weeks. In very large stores that employ many display workers, displayers may specialize in carpentry, painting, making signs, or setting up interior or window displays. A display director usually supervises and coordinates the display workers’ activities and confers with other manag­ers to select merchandise to be featured.

Ambitious and talented display workers have many possible career avenues. The importance of visual mer­chandising is being recognized more and more as retail establishments compete for consumer dollars. Some dis­play workers can advance to display director or even a position in store planning.

In addition to traditional stores, the skills of visual marketing workers are now in demand in many other types of establishments. Restaurants often try to present a distinct image to enhance the dining experience. Outlet stores, discount malls, and entertainment centers also use visual marketing to establish their identities with the public. Chain stores often need to make changes in or redesign all their stores and turn to display professionals for their expertise. Consumer product manufacturers also are heavily involved in visual marketing. They hire display and design workers to come up with exciting con­cepts, such as in-store shops, that present a unified image of the manufacturer’s products and are sold as complete units to retail stores.

There are also opportunities for employment with store fixture manufacturers. Many companies build and sell specialized props, banners, signs, displays, and man­nequins and hire display workers as sales representa­tives to promote their products. The display workers’ understanding of retail needs and their insight into the visual merchandising industry make them valuable consultants.

Commercial decorators prepare and install displays and decorations for trade and industrial shows, exhibitions, festivals, and other special events. Working from blue­prints, drawings, and floor plans, they use woodworking power tools to construct installations (usually referred to as booths) at exhibition halls and convention centers. They install carpeting, drapes, and other dec­orations, such as flags, banners, and lights. They arrange furni­ture and accessories to attract the people attending the exhibition. Special event producers, coordi­nators, and party planners may also seek out the skills of display professionals.

This occupation appeals to imaginative, artistic individu­als who find it rewarding to use their creative abilities to visualize a design concept and transform it into reality. Original, creative displays grow out of an aware­ness of current design trends and popular themes. Although display workers use inanimate objects such as props and materi­als, an understanding of human motivations helps them create displays with strong customer appeal.

Merchandise Displayer Career Requirements

High School

To work as a display worker, you must have at least a high school diploma. Important high school subjects include art, woodwork­ing, mechanical drawing, and merchandising.

Postsecondary Training

Some employers require college courses in art, interior decorating, fashion design, advertising, or related sub­jects. Community and junior colleges that offer adver­tising and marketing courses may include display work in the curriculum. Fashion merchandising schools and fine arts institutes also offer courses useful to display workers.

Much of the training for display workers is gained on the job. They generally start as helpers for routine tasks, such as carrying props and dismantling sets. Gradually they are permitted to build simple props and work up to constructing more difficult displays. As they become more experienced, display workers who show artistic tal­ent may be assigned to plan simple designs. The total training time varies depending on the beginner’s ability and the variety and complexity of the displays.

Other Requirements

Besides education and experience, you will also need creative ability, manual dexterity, and mechanical apti­tude to do this work. You should possess the strength and physical ability needed to be able to carry equipment and climb ladders. You also need agility to work in close quarters without upsetting the props.

Exploring Merchandise Displayer Career

Merchandise Displayer CareerTo explore the work of merchandise displayers, try to get a part-time or summer job with a department or retail store or at a convention center. This will give you an overview of the display operations in these establish­ments. Photographers and theater groups need helpers to work with props and sets, although some may require previous experience or knowledge related to their work. You school’s drama and photo clubs may offer opportu­nities to learn basic design concepts. You also should read about this line of work; Display & Design Ideas magazine publishes articles on the field and related subjects.


Approximately 86,000 merchandise displayers and win­dow trimmers are employed in the United States. Most work in department and clothing stores, but many are employed in other types of retail stores, such as vari­ety, drug, and shoe stores. Some have their own design businesses, and some are employed by design firms that handle interior and professional window dressing for small stores. Employment of display workers is distrib­uted throughout the country, with most of the jobs con­centrated in large towns and cities.

Starting Out

School placement offices may have job listings for dis­play workers or related positions. Individuals wishing to become display workers can apply directly to retail stores, decorating firms, or exhibition centers. Openings also may be listed in the classified ads of newspapers.

A number of experienced merchandise displayers choose to work as freelance designers. Competition in this area, however, is intense, and it takes time to establish a reputation, build a list of clients, and earn an adequate income. Free­lancing part time while holding down another job provides a more secure income for many display workers. Freelanc­ing also provides beginners with opportunities to develop a portfolio of photographs of their best designs, which they can then use to sell their services to other stores.


Display workers with supervisory ability can become regional managers. Further advancement may lead to a position as a display director or head of store planning.

Another way to advance is by starting a freelance design business. This can be done with very little finan­cial investment, although freelance design workers must spend many long hours generating new business and establishing a reputation in the field.

Experienced display workers also may be able to transfer their skills to jobs in other art-related fields, such as interior design or photography. This move, however, requires additional training.


According to the U.S. Department of Labor, the median annual earnings of merchandise displayers were $22,280 in 2004. The lowest 10 percent earned less than $14,750 and the highest 10 percent earned more than $39,740. Displayers working in clothing stores such as department stores earned a median salary of 31,570 in 2004.

Freelance displayers may earn as much as $35,000 a year, but their income depends entirely on their talent, reputation, number of clients, and amount of time they work.

Work Environment

Display workers usually work 35 to 40 hours a week, except during busy seasons, such as Christmas. Selling promotions and increased sales drives during targeted seasons can require the display staff to work extra hours in the evening and on weekends.

The work of constructing and installing displays requires prolonged standing, bending, stooping, and working in awkward positions. There is some risk of falling off ladders or being injured from handling sharp materials or tools, but serious injuries are uncommon.

Merchandise Displayer Career Outlook

Employment for display workers is expected to grow about as fast as the average for all occupations through 2014, according to the U.S. Department of Labor. Growth in this profession is expected due to an expanding retail sector and the increasing popularity of visual merchan­dising. Most openings will occur as older, experienced workers retire or leave the occupation.

Fluctuations in our nation’s economy affect the vol­ume of retail sales because people are less likely to spend money during recessionary times. For display workers this can result in layoffs or hiring freezes.

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